User Rights: Write Admin
User Access: Depot or Delivery Group
Module: Activity
Sometimes you need to make changes to a route. In this article, we'll take a closer look at some of the most common actions do perform when managing routes. Learn how to manually update the status of a route and set new timestamps.
🚦 Update route status
There are two different ways you can update the status of a specific route:
From Activity
From Route details
1. Update route status from 'Activity'
Navigate to 'Activity' in the left-side menu.
Locate and press on the route you wish to update. Click on the name of the route.
Press the pencil icon next to the driver's name in the top menu.
Choose a status from the dropdown menu.
Press 'Update route' and the route has been updated with a new status.
2. From route status from 'Route details'
Navigate to 'Activity' in the left-side menu.
Locate and press on the route you wish to update.
Press the pencil icon next to the driver's name.
Choose a status from the dropdown menu.
Press 'Update route' and the route has been updated with a new status.
🕒 Update timestamps
Sometimes the platform fails to add a timestamp correctly on a route status. However, you can easily go in and update the timestamp manually in order to have accurate data.
Follow the steps above to open the popup modal.
Locate the status you'd like to update and enter the time in the text field in the 'Actual' row.
Press 'Update route' and the route has been updated with a new actual time.
📖 Other resources
There are a few other actions that you can perform from Activity:
Create split routes
Add order to route
Update order status
Send text messages