Gordon Cloud

Rasmus Hallgren

Kristoffer

Gordon

Get to know all the basics on how to get started in Gordon Last Mile Platform 🚀

Gordon Last Mile

Step-by-step guide on how to set up your account 💫

Get Started with Last Mile

Learn more about how the platform is structured and what information you can find where

Features and Modules in Last Mile

Introduction

Learn more about when you should use respective order status

What does each order status mean?

How to send text messages

This article describes how to import your orders via CSV files

Manually import your orders

Order import .csv specification

This article describes how you are able to print labels from the Last Mile Platform

How to print labels

Sort label options

How update your order in Last Mile with new items

Add item to an existing order

This article describes how you can search for Orders in the platform

Search, filter and sort orders

This article describes how to update the status of an order

Update status and make comments on an order

Order Management

Overview - Activity

Update a route directly from activity or route details

Update route status

Create split routes

Step-by-step guide on how to create redeliveries 📦

Create a redelivery order

Add order to an existing route

Add route comments

Route Tags - How to use them

Change route date

Activity

Learn what you can find where in our planning module

Introduction to Planning

How to plan routes, add vehicles and prepare them for dispatch

Plan and create new routes

Add vehicle

Manage partial matches and missing coordinates

This is one of two ways for choosing which orders to handle in planning

Select orders using Lasso tool

Create and manage vehicle presets

How to optimise vehicle availability and improve your efficiency

Vehicle availability

Add new version

Route Planning

How to create and invite new drivers to your Gordon account

Create new drivers

How to remove a driver from Last Mile

Learn how to assign and unassign a driver to a route

Assign driver to routes

Share your drivers with other accounts

Add support number for drivers

Driver Management

How to invite new users to your account in Last Mile

Invite new users

Learn more on how to set up your user account

Create a user account

This article describes how to personalize your Tracking Page to make it fit your company's brand guidelines

Personalize the Tracking Page

Learn how to upgrade or downgrade user permissions

Update user access

This article contains the specification for the zip code import CSV file

Zip code import specification

Create a Delivery Group

Create a Depot

Create and configure an order switch

How to configure your Account Settings

Andreas Viklund

Account Settings

Text message length

Configure SMS events

Introduction to automated text messages

Set up automatic delay SMS

SMS Events

Gordon Last Mile Platform

gordondelivery.com

API Documentation

Find answers and get help from Intercom Support and Community Experts

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