Sometimes you plan your routes and a new order comes in at a later stage. Last Mile offers flexibility that allows you to update a route afterwards with the new order.
In this article, we'll have a closer look at how you can add an order to an already existing route. Please note that the order can't be planned for this feature to work.
How to use the 'add to route' feature
Find the order that you want to add to a route and go to the Order Details page.
In the 'Actions' menu, select 'Add to route'
This will prompt a modal with potential routes where the order can be added.
You're presented with some useful information, including:
Route name
Route status
Route start & end time
Route duration
Order stop number
Estimated delivery time for the order
Preview of the route with stops plotted out on the map
Select the route you want to be updated with a new stop.
Press 'Confirm' and the order will be added to the route at the selected stop number.
