Welcome to Gordon Last Mile Platform. We put together this quick guide to help you get started and set up your account for success!

"If you look good, you feel good". What better place to start than personalizing your tracking page? Make sure to align it with your overall company brand by, among other things, upload your logotype and change color.

You want to keep your end customer up to date with their delivery, right? Although we have a few templates ready, configuring SMS Events is a great way to personalize your communication even more.

Before you can start importing your orders you need to populate Last Mile with a few sections. First, you need to create a Delivery Group. This is a representation of a store, warehouse, or delivery area.

Next, you need to create a Depot. A Depot is physical location from where the deliveries will be picked up. Sometimes, the Delivery Group and Depot is the same location (for example when the Delivery Group is a store).

As a final step, you need to create an Order Switch. It helps decide which depot an order should belong to when it is imported to the platform.

Now it's time for Delivery Groups and Depots to start talking. Configure the Order Switch and connect them with each other. This can be done either by selecting manually or uploading a .CSV-file.

Before you can assign drivers to different routes, you need to add drivers. All your drivers are managed in the platform, but they use our Driver App on their phone to carry out the deliveries.

Your drivers will (most likely) need a vehicle in order to deliver the goods from point A to point B. With just a few clicks, you can add a vehicle to your fleet and prepare it for route optimization.

There you go. You're up to speed on your account settings and can get started to optimize the route for your first orders! 🚚