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Last Mile Platform
Introduction
Features and Modules in Last Mile
Features and Modules in Last Mile

Learn more about how the platform is structured and what information you can find where

Rasmus Hallgren avatar
Written by Rasmus Hallgren
Updated over a week ago

What you can find under each module.

Search

It’s barely an understatement to say that ”Search” is a valuable tool when looking tracking down orders and routes. Especially when it comes to troubleshooting or finding out the status of an order or route.

You can easily switch between different intervals to narrow down your search. Filter on information such as:

  • Delivery Group

  • Depot

  • Order Status

  • Route Status

  • Item Status

  • Skill

When searching for orders, you’re also able to add Customers phone number, item name, and route name.

Dashboard

Looking to understand how your deliveries are performing? Then Dashboard is the place for you!

The Dashboard shows all the Accounts and Delivery Groups that you have access to in the Last Mile Platform for a given day. You can easily change date by using the date picker in the top left corner.

Get insights on Accuracy Time Window, Driver Rating, and Order Status.

Activity

The home of all your deliveries and the traffic leaders’ best friend (kind of). Keep track of all your routes in real-time and take action if necessary.

Some of the many things you can do here include update route, send text messages to end customer, and assign new drivers to existing routes.

Planning

Welcome to the heart of your operations in Last Mile. After your orders have been imported into the platform, you can start planning your upcoming routes and batches.

It's easy to take action on specific routes or carry out bulk updates to routes or batches. Don't forget to push your routes to "Activity" when you're done!

Profile

Update and change your personal information, such as email address and phone number. This section also gives you a snapshot of what Accounts, Delivery Groups, and Depots you have access to in Last Mile Platform.

Account

Manage your entire account settings from one place. You can configure and update the following sections under the "Account" module:

  • Users

  • Delivery Groups

  • Drivers

  • Depots

  • Order Switches

  • Webhooks

  • API Credentials

  • Order Import

  • Settings

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Do you have problems seeing any of the modules or sections? Ask your admin to update your user access.

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