At a glance
Learn what Gordon Cloud is and how it supports delivery operations.
Understand the core capabilities of the system.
See how different parts of the platform work together in a delivery workflow.
What you can do with Gordon Cloud
Gordon Cloud is a cloud-based delivery management platform designed to help companies plan, manage, and follow up deliveries.
The platform brings together operational tools for planning routes, managing drivers, communicating with recipients, and analyzing delivery performance.
Gordon Cloud supports two main types of customers:
Logistics customers – companies using Gordon’s delivery service and accessing parts of the platform relevant to their deliveries
SaaS customers – companies operating their own fleet using the full Gordon Cloud platform
Core capabilities of the platform
The platform provides several capabilities that support the full logistics workflow. Please note that not all capabilities are relevant to you as a user.
Orders
Create, import, and manage delivery and pickup orders.
Planning
Plan and optimize delivery routes based on order data, constraints, and available vehicles.
Driver Management
Manage drivers and assign them to routes and shifts.
Warehouse
Support operational workflows connected to order handling and scanning.
Linehaul
Coordinate transfers of goods between depots or operational hubs.
Recipient Experience
Send notifications to recipients and provide delivery tracking pages.
Temperature Monitoring
Track temperature-sensitive deliveries and monitor compliance.
Analytics
Analyze delivery performance and operational metrics.
Integrations
Connect Gordon Cloud with e-commerce platforms, order systems, or internal tools through APIs and integrations.
Account Configuration
Configure users, depots, delivery groups, and operational settings.
How the system fits together
A typical workflow in Gordon Cloud looks like this:
Orders are created or imported into the platform
Orders are planned into routes
Drivers receive routes and shifts
Deliveries are executed and tracked
Recipients receive notifications and tracking updates
Operational performance can be analyzed in analytics and reports
Next steps
Navigation Basics
Access & Users