At a glance
Understand how user access works in Gordon Cloud
Learn the different access levels
See how permissions can vary between the account, delivery groups, and depots
How access is structured
Access in Gordon Cloud is organized in three levels:
Account
Delivery Groups
Depots
When a user is invited to the platform, they are first given access to the company account. From there, access can be granted to specific delivery groups and depots.
This structure allows companies to control who can access different parts of the operation.
Account-level access
Account access determines what a user can do across the entire platform.
Common access levels include:
Admin
Full access to platform settings, users, and configuration.
Write
Can create and edit operational data such as orders, routes, and drivers.
Read
Can view information but cannot make changes.
Delivery group and depot permissions
Access can also vary within the account. For example:
A user may have Read access at the account level
But Admin access within a specific delivery group
This allows organizations to give teams more control over the parts of the operation they manage.
Managing users
Admins can:
Invite new users
Assign permissions
Grant access to delivery groups or depots
Update or remove access when needed
Users typically receive an email invitation to activate their account.
Best practices
Restrict Admin access to a small number of users
Use delivery groups to separate operational regions or teams
Review user access regularly
Next steps
Invite new users
Navigation Basics
Settings & Admin