Overview
Creating an order manually allows you to quickly add a single delivery directly in Gordon Cloud.
This is useful when:
You need to create an order ad hoc
An order is not coming from an integration or CSV import
How to create an order
Navigate to Account in the main navigation menu.
Open the Order Creation tab.
Click Create order.
Fill in the required order details (see sections below).
Click Create order to save.
The order will be created and available for planning and routing.
Step 1: Customer details
Enter information about the recipient of the delivery.
Required fields:
Full name
Address
Postal code
City
Phone number
Optional fields:
Email
Delivery instructions
Delivery requirements
Make sure the address and contact details are accurate to ensure successful delivery and communication.
Step 2: Order information
Define how and when the delivery should be executed.
Required fields:
External reference (you can generate this automatically if needed)
Delivery group
Delivery date
Time window (Earliest time, latest time)
Optional fields:
Pickup address
Pickup postal code
Pickup city
These fields determine how the order is planned and assigned.
Step 3: Item information
Add details about what should be delivered or picked up.
Required fields:
Item name
Item quantity
Service type (Delivery / Pickup)
Item type (Ambient, Chilled, Frozen)
Optional fields:
Weight
Scan code
Content
Temperature override (minimum / maximum allowed temperature)
Item details help ensure correct handling and planning of the delivery.
What happens next
Once the order is created:
It appears in the Orders view
It can be assigned to a route
It can be edited or updated if needed
Make sure all required fields are correctly filled in before creating the order to avoid issues during planning or delivery.