Overview
You can update the delivery address of an order if the recipient’s location changes or if incorrect information was entered.
This ensures that the order is delivered to the correct destination and that routing remains accurate.
How to change the delivery address
Navigate to Search.
Open the order you want to update.
Click the action menu (⋮).
Select Edit order.
Scroll to the Customer information section.
Update the relevant fields:
Address
Postal code
City
Other related details
Click Save.
The order will be updated with the new delivery address.
What else can be updated
While editing the address, you can also update related preferences such as:
Delivery instructions
Delivery requirements
This ensures the driver has accurate and complete information.
Important notes
The delivery address must be updated before route planning is approved
Changes may affect route planning and optimisation
Ensure all address details are complete and accurate to avoid delivery issues