🗺️ Updated delivery options on tracking page
We're excited to share updates to our tracking page and delivery options, which we hope will enhance clarity and customer satisfaction. Here’s what’s new:
Outside delivery as default: Orders delivered by Gordon will be left outside by default, except for those requiring specific delivery actions (e.g., ID-check).
Improved clarity: We've tweaked the tracking page to clearly indicate when packages will be left outside and when presence is needed for delivery.
Notification Preferences: End-customers can choose their preferred notification method: SMS, a knock, or a doorbell ring.
We hope this will make expectations more clear for our customers, our end customers, and to our drivers! Information will be sent directly to our customers as well.
⌛️ Improved deviation warnings
We have introduced new deviation warnings for ‘Outside ETA’ and ‘Outside Time Window’. These will be triggered when:
One or more orders are estimated to be delivered 40 minutes before or after the planned delivery time.
One or more orders are estimated to be delivered outside the time window.
✨ New updates
Added a ‘Copy to clipboard’ button next to route and customer so you can easily copy the link to the route or the order.
Added links to original/redelivery orders in order details
Added link to the original route on the splitted route
♻️ Fixes and other improvements
Fixed so the 'Select All' button is visible in filters after you have made a search
Fixed the Add Comment modal in order details
Made adjustments so you can now leave comments on orders and routes by just pressing the Enter-key on your keyboard
You can now update the item status on orders with the status Arrived
Removed personal data from automatic exports and updated export recipients
Fixed a bug to the ratings filter in Driver Profile
The map in Activity wasn't looking great when viewing it on Safari