Overview
Creating orders in bulk using a CSV import allows you to quickly add multiple orders to Gordon Cloud at once.
This is especially useful when:
Uploading daily delivery lists
Managing large volumes of orders efficiently
Instead of creating orders manually one by one, you can upload a file containing all required order data and have them created automatically in the platform.
How to import orders using CSV
Download our .csv template to ensure the correct format and columns. Add your orders with the information and save the file.
Navigate to Account in the main navigation menu.
Click on the Order Creation tab.
Drag your CSV file to the highlighted box. You can also click on it and select the file from your computer's folder.
Review the data preview to ensure everything looks correct.
Click Confirm to create the orders.
The system will process the file and create all orders in bulk. If anything was incorrect or invalid, an error message will appear.
Note: You can find more information about our CSV templates here, including which fields are required and tips to help you create orders in bulk more easily.
What happens after import
Orders are planned for delivery
Orders can be updated or deleted
Any missing or incorrect data may be flagged for review
Troubleshooting
Import fails or file is rejected
Ensure the file is saved in CSV UTF-8 (.csv)
Verify that you are using the correct template
Some orders are not created
Check for missing required fields (such as address or delivery date)
Review error messages shown during import
Incorrect data appears in orders
Confirm that values are placed in the correct columns
Check formatting (e.g. date format, phone numbers).
For more detailed troubleshooting, see the troubleshooting section in the Help Center.
FAQ
Do I need to use a specific template?
Yes, using the provided CSV template ensures that your data is mapped correctly during import.
Can I update existing orders via CSV import?
Yes, CSV import can also be used to update existing orders in bulk, provided the correct identifiers and fields are included in the file.
How many orders can I import at once?
There's no specific limit. Bulk import is designed to handle large volumes efficiently, but we recommend doing smaller uploads (less than 500 orders) for easier troubleshooting if some orders are not uploaded.